Manager

 

Organization	Emkan Education
Department	Advisory / Mergers & Acquisition
Position	Manager
Location	Jeddah (Headquarters) - Riyadh - Dubai - Remote Work Online
Reporting To	Head of Department

About Emkan

Emkan is a leading human capital consultancy and education development company headquartered in Jeddah, Saudi Arabia. We provide exceptional and specialized consultancy services to public, private, and third sector entities across KSA and the Gulf Cooperation Country (GCC) region; and work on a range of projects across our diverse range of consultancy services. Please visit our website to learn more about our services, projects, and Clients at www.emkaneducation.com

Job description & summary

Emkan Managers oversee, direct, and lead high-performing teams, and continually model and display exceptional project and people management skills to deliver the results we intend.

Managers play a key role on client engagement fronts; working closely with leadership and working teams to manage projects, to identify, define and address Client needs and requirements. By supervising the working team’s research activities, conducting comprehensive analysis, and formulating recommendations, our managers ensure that our clients are presented with transformative, bespoke strategies and plans that are effective, implementable, deliver value and create positive, long-lasting impact.

Moreover, Emkan Managers work collaboratively with the Head of Department to further enhance the Department’s resources, operational processes and practices applied, and build the team’s capacity. Our managers play a significant role in co-setting, overseeing, and accomplishing Departmental objectives by mentoring and managing staff, co-planning, monitoring and evaluating departmental activities and operations, and enhancing systems and processes in place. Additionally, they work alongside the team to upgrade Emkan modules, frameworks, and templates as required.

Manager’s key roles and responsibilities

Manages projects takes initiative & delivers results by taking full ownership & accountability

• Lead project management activities, including e.g., setting and following up on project timeline, deliverable content development, and budgets
• Manage several projects with minimal involvement of Executive Leadership
• Build, transfer & delegate ownership & accountability in team members for tasks and modules
• Follow up with Clients on invoices & payments
• Demonstrate initiative and takes ownership & accountability of areas of responsibility

Cultivates & sustains business development & productive working relationship with Clients, Partners & External Stakeholders

• Build and maintain senior Client and Stakeholder relationships, beyond project completion
• Manage client relationships with Client Leadership and project working team, fostering Client confidence and trust in Emkan
• Ensure high levels of client and partner satisfaction
• Be main point of contact on projects and when communicating with Client
• Anticipate and resolve Client conflicts/issues, in partnership with Executive Leadership
• Lead business development efforts on new projects to meet Emkan’s financial targets, includingproposal writing and pricing
• Identify & foster business development opportunities and build relationships with potential clients, beyond active projects
• Support on financial negotiations with Client, Partners, Vendors, and relevant third parties

Build team members’ capacity, and department resources and processes

• Develop team capacity through coaching, mentoring, and preparing team members for
  promotions

• Contribute to design, roll out & monitoring of department’s Professional Development (PD) plan
• Provide PD feedback to designated team members, providing advice to Head of Department on staff performance, strengths & areas for development
• Deliver internal training & participate in external training
• Lead and successfully achieve Departmental Objectives and Key Results (OKRs) & duties, and support designated team members in the completion of their OKRs
• Co-lead recruitment efforts with the Head of Department and Emkan HR team

Contributes to enhancing Emkan’s IP, brand & offerings

• Identify requirements for, innovate & lead the development of Emkan modules, frameworks & templates
• Co-develop Emkan thought pieces in collaboration with Executive Leadership & Emkan team members
• Actively participate in & contribute to Emkan’s committee/s

Skills required

– Strong analytical and problem-solving skills
– Excellent verbal and written communication skills in Arabic and English; with the ability to professionally interact with all levels of management, team members and leadership both internally and externally
– Demonstrated leadership skills to manage small, medium, and large-scaled project teams, both internally at Emkan team and externally with Clients
– Highly proficient in Microsoft Office (especially PowerPoint, Excel, and Word)
– High ability to work individually and collaboratively with others
– High ability to work effectively under pressure in a fast-paced environment, across multiple tasks and projects, and able to meet tight deadlines
– Possesses strong strategic thinking and business acumen
– Working with Business Leaders on organization improvement and transformation efforts, workforce planning, competency modeling, and performance management

Qualifications and experience sought

– 5+ years’ experience in management consulting, education, and/or relevant experience; with at least 3 years minimum in a senior, client-facing role
– Masters / postgraduate degree in relevant specialism (e.g., education, business); outstanding track record and scholastic achievement and awards from a top tier university (preferred)
– Passion for education and human capital development
– Knowledge of Saudi educational & human capacity development landscape and ecosystem (preferred)

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